HIGH SATISFACTION RATING FOR CHAMBER MEMBERS

89% of Herefordshire & Worcestershire Chamber of Commerce members are satisfied with their membership package and 88% would recommend membership to others, a recent Customer Satisfaction survey shows.

In addition, 87% of respondents rated staff as “good” or “excellent” in regards to following up enquiries and being kept informed of progress. 99% gave the same feedback for the professional and courteous manner shown by staff.

Respondents were also asked to choose three words to describe the Chamber. The most popular words chosen were “professional”, “friendly”, “knowledgeable” and “supportive”. Other common words used were “networking”, “proactive” and “efficient”.

Rachel Gent, Business Development Manager, said: “Chamber membership represents an extremely wide variety of businesses from all sizes and sectors; including agricultural, accountancy, communication, education, hospitality, manufacturing and technology, to name a few. We aim to support businesses at every stage, by providing networking, PR opportunities and many types of business support. If you are interested in learning more about how we can support your business, please get in touch”.

Results from the survey were based on over 80 respondents. To find out more about Chamber membership, please call 01905 673 600 or email goodbusiness@hwchamber.co.uk

Words used to describe the Chamber by its members were put into a Word Cloud. The result can be found above.

 

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